Cancellation Policy
Direct bookings. These are bookings made by phone, WhatsApp, email or on our website. A 50% deposit confirms your room. The balance is paid on arrival.
| Notice before arrival | What happens |
|---|---|
| 30 days or more | Full refund |
| 14 to 29 days | 50% of the deposit is kept as a cancellation fee and the other 50% is refunded |
| Less than 14 days, or no-show | 100% of the deposit is kept as a cancellation fee |
Booking.com, Expedia and other sites. The cancellation terms you accepted on that site apply. Please cancel through that site.
Check-in and check-out. Check-in is from 14:00 and check-out is by 11:00. Leaving early does not refund unused nights.
Airport shuttle. Cancel at least 24 hours before pick-up for a full refund.
If we have to cancel. We refund in full or offer you another date.
Weather and events outside our control. If a hurricane, official travel ban or border closure stops your trip, we give a credit valid for 12 months.
Refunds. Refunds go back by the original payment method within 14 days, minus bank, PayPal or card fees.
How to cancel. WhatsApp +505 5503 1484 or email reservations@lajollanica.com.
La Jolla de Guasacate · Astillero Road, 1.5 km west of Puente Nahualapa, Guasacate, Popoyo, Rivas 48500, Nicaragua · +505 5503 1484 · reservations@lajollanica.com